Terms and conditions

Contractual Conditions : Pursuant to art. 64 and following of Legislative Decree no. 206/2005

Italian Fine Arts & Design LTD recognizes the right of withdrawal as provided for by current legislation. The deadline for exercising this right is 10 days as required by law.

By this date, the customer can communicate the request to us via e-mail or in writing by registered mail.

It is possible to return your purchase and be refunded if you make the request WITHIN 10 DAYS. from receipt.

You can return the purchased item as required by the regulations in force to protect the buyer. Upon request, it is possible to request insured shipping. It will be the buyer's responsibility to request insurance before shipping . We will not be responsible for uninsured shipments. .

The Customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty, except as indicated in the following paragraphs.

The right of withdrawal is however subject to the following conditions:

The right applies to the single product purchased in its entirety; it is not possible to exercise withdrawal only on part of the product purchased.
The purchased good must be intact as in its original condition, intact and not tampered with, returned in the original packaging. To avoid damage we recommend, when possible, to insert the object in a second box.
Shipping costs relating to the return of the goods are - by law - borne by the Customer
The shipment, until receipt is certified in our warehouse, is under the complete responsibility of the Customer
In case of damage to the goods during transport, Italian Fine Arts & Design LTD will notify the Customer of the incident (within 5 working days of receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier he has chosen and obtain a refund of the value of the goods (if insured); in this case, the product will be made available to the Customer for its return, simultaneously canceling the withdrawal request

To exercise this right, the Customer must communicate to Italian Fine Arts & Design LTD within 10 working days from the date of receipt.

Once the aforementioned withdrawal request has been received, Customer Service will communicate to the Customer the instructions on how to return the goods which must arrive at our address within 10 days of the return authorization.

The shipping costs relating to the return of the goods are - in accordance with the law - borne by the Customer. The shipment, until receipt is certified in our warehouse, is under the complete responsibility of the Customer. We will refund the amount paid, after having verified the integrity of what was received.